Privacy Policy

Last updated: 14 October 2026

KS Clean Solutions (ABN 70 761 884 719) respects your privacy and handles personal information carefully.

Information we collect

We may collect your name, phone number, email address, suburb, property or workplace details, service requirements, access instructions, quote and booking information, payment records, and messages or feedback you send us. Our website may also collect basic technical information through cookies and analytics.

How we collect information

We collect information directly from you when you contact us, request a quote, make a booking, use our website or communicate with our team. We may also receive information from a person authorised to arrange cleaning for a property or organisation.

Why we use it

We use personal information to prepare quotes, schedule and provide cleaning services, communicate about bookings, issue invoices, manage secure access, respond to questions or quality concerns, improve our services and meet legal or record-keeping requirements. We only send marketing messages where permitted, and you may ask us to stop at any time.

Sharing and storage

We share information only when reasonably needed to run the business, such as with authorised team members and service providers used for website hosting, email, invoicing or business administration, or when required by law. Some service providers may process or store information outside Australia under their own privacy and security practices. We do not sell personal information.

Security and retention

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Access details and keys are handled confidentially. We keep information only for as long as reasonably needed for our services, business records or legal obligations, then securely delete or de-identify it where practical.

Access and correction

You may ask to access or correct personal information we hold about you. We may need to verify your identity before responding.

Questions or complaints

Contact us if you have a privacy question or complaint. We will acknowledge it and aim to respond within a reasonable time.

KS Clean Solutions

Email: kscleansolutions@gmail.com

Phone: 0414 915 693

Sydney, NSW